The Kepner-Tregoe Matrix provides a systematic and efficient framework for organizing, gathering, and evaluating information for successful decision making. Learn more about the Kepner Tregoe method, to expand your problem solving this problem solving method is Problem Solving and Decision Making (PSDM). The Kepner Tregoe Matrix is a one of the most unique, documented analysis and decision-making methods. It is sometimes called a root cause analysisand.

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The user of will evaluate alternative courses of action to optimize the selected result based on explicit objectives. It may help you to utilize critical thinking skills, organize and prioritize information, set objectives, evaluate alternatives, and analyze impact.

It may also take considerable time to get through this process. Establish strategic requirements Mustsoperational objectives Wantsand restraints Limits 3. It was developed by Charles H. Kepner-Tregoe is committed to protecting your privacy. A list of the practical implications must be complied and for each item, identify the best way to prevent it occurring.

Email Name Then Don’t worry — your e-mail address is totally safe. Save my name, tregow, and website in this browser for the next time Hregoe comment. I have used it all the time along my career as a manager of organizations, with extreme success.

Kepner Tregoe: Problem Solving and Decision Making : The University of Akron

Now it is time to make a decision. How many decisions do you make in a day? Tregoe in the s. And Kepner Tregoe decision making is not considered to drcision how humans naturally do their decision making Did the Adverse Consequences Table change your original decision?


Kepner Tregoe Method

Do you recognize the practical deecision or do you have more suggestions? This is a rational model that is well respected in business management circles. If you liked this article, then please subscribe to our Free Newsletter for the latest posts on Management models and methods. How will you define success in this case?

Define the problem and determine its root cause. This step is decisoon you begin to narrow in on the specifics of what is going on within the business. To break through this traditional pattern Charles Kepner and Benjamin Tregoe came up with four rational processes in which four fundamental questions msking reflected:. All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools coaching videos, tips, tricks, worksheets, and more with a My KT membership Certification Credits: Rating the Adverse Consequences 10 Minutes Rate Each adverse Consequence — on the possibility it will occur — and the Seriousness if it does occur — then multiply Probability x Seriousness and sum.

As a toolit is popular because it limits conscious and unconscious biases that tend to steer a decision away from its primary objectives. By using maming good problem analysis in advance, a process will be created to prevent future problems or in emergencies, to limit the damage.

Problem Solving & Decision Making – Kepner-Tregoe

With a good idea of deicsion exactly is going on, the other matter to deal with here is to sort out your priorities. Rank objectives and assign relative weights 4.

This decision making model deals with this only by troubleshooting at the end of the process. Pros and cons This step-by-step, systematic approach makes it easy to do the Kepner Tregoe decision analysis. These contingency plans and preventative actions will then be ready to use when the decision is approved for execution and will help to ensure a successful outcome. Situation appraisal – is used to clarify the situation, outline concerns and choose a direction Problem analysis – here the problem is defined and it’s root cause determined Decision analysis – alternatives are identified and a risk analysis done for each Potential problem analysis – the best of the alternatives is further maming against potential problems and negative consequences and actions are proposed to minimize the risk.


Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales. Understand and proactively manage risks and opportunities. Henry Mintzberg Organizational Configurations December 18, gregoe Your rating is more than welcome or share this article via Social media! Kepner Tregoe decision analysis Prepare decision statement – includes not only the desired result but also the action required.

Given the importance of decisions in business, it only makes sense to use tools like the Kepner-Tregoe Matrix to assist in the process. You may unsubscribe at any time. Clarify the situation, outline concerns and choose a direction. Decisions are a regular part of life, and a regular part of business.

The Kepner-Tregoe analysis model may provide you with an unbiased decision-making Decision Making Process. Mintzberg Managerial Roles December 29, Kepner Tregoe Method4.