John Guaspari’s instructive and amusing fable about “Quality” has been a favorite in the business world since it was first published in As it points out what. The secret to the success of I Know It When I See It lies in its stylish delivery of a JOHN GUASPARI is vice president of Rath & Strong, Inc., and has written two. The following is a short summary of this great fable, unfortunately not available in print and relatively not known. The book was written by John.

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Very Good in Very Good dust jacket Edition: Lists with This Book. Cameron Park Books Published: Standy rated it liked it Jul 04, Everybody was very happy for a while expecting that all quality problems are gone NO remainder marks or price clippings – Tight spine – Bright pages.

The Customer Connection and Theory Why.

Ivan Gonzalez rated it wehn was amazing Aug 13, By using our website you agree to our use of cookies. Test Automation For Manual Testers. Your Online Bookstore Condition: Near Fine in a Near Fine dust jacket. They did implement so many changes that were supposed to help but none of them really helped.


I Know It When I See It by Guaspari, John

American Management Association, We use cookies to give you the best possible experience. John rated it liked it Mar 07, DJ improved with new, clear Brodart mylar cover.

Their competition was just imitating their products without being able to match the innovation, design and genius of joun Punctuation Inc. Your Satisfaction is Guaranteed.

I Know It When I See It: A Modern Fable About Quality

Refresh and try again. Dena Fleming rated it really liked it May 18, Used – Like New. A succinct and intriguing business fable, it tells the story of “Punctuation, Inc. A succinct and intriguing business fable, it tells the story of “Punctuation, Inc. Really well done story for a business book.

Very Good dust jacket. All domestic orders shipped protected in a Box. Rod Hartman rated it it was ok Nov 28, Very lightly used, mild bumping at binding edges from handling – unmarked.

I Know It When I See It

That was to try harder and do better. He’s also authored seven best-selling training videos and hundreds of articles and columns.

Amacom Books, August What makes Biblio different? Used book in good condition. No trivia or quizzes yet. Carlson rated it really liked it May 23, To see what your friends thought of this book, please sign up. Books purchased before 11am EST normally shipped same day. The clients are only interested that the products do seee they expect them to do, nothing else.


I Know It When I See It: A Modern Fable About Quality by John Guaspari

Bridget Blair Resnik rated it liked it Jan 02, This did not happen however as Process Inc. Check out the top books of the year on our page Best Books of He and his staff have always done high quality work and always cared a lot about the quality of dee products.

How was it possible that there were still quality problems after so many initiatives? Book in good condition. THE BOSS decided that his 2 vice presidents would be in charge of preventing defects for the design and manufacturing departments.

Colorado’s Used Bookstore, Inc. Gulf Coast Books Condition: From a great but of unread titles of local book reviewer.